Crash when loading in after blue portal

Discussion in 'Technical' started by zephixleer, Sep 6, 2016.

  1. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Hi there, welcome to the community. Sorry for your troubles! If you could post a crash dump and your system spces like zephixleer mentioned that would be greatly appreciated. I'll have @Beennn check into it.
     
  2. Diggnthis

    Diggnthis New Member

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    Radeon Software Version - 16.9.1
    Radeon Software Edition - Crimson
    Graphics Chipset - AMD Radeon R9 200 Series
    Memory Size - 3072 MB
    Memory Type - GDDR5
    Core Clock - 972 MHz
    Windows Version - Windows 10 (64 bit)
    System Memory - 16 GB
    CPU Type - AMD FX(tm)-6300 Six-Core Processor
     
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  3. Diggnthis

    Diggnthis New Member

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    Wish I knew that before I bought the game............PITTS! I would really like to play this game too.
     
  4. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Hey there we're actively looking into this issue for Radeon users, I'll let you know when we have some news on the issue. Sorry for your troubles!
     
  5. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Could you try running the game with admin privileges and see if that makes any difference? Thanks.
     
  6. Diggnthis

    Diggnthis New Member

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    Just re-installed and ran as admin and still exact same thing.
     
  7. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Ok we're continuing to look into what could be causing this, sorry again.
     
  8. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    I seem to remember when we moved to the voxel engine it fixes the Radeon issues. We're going to be moving back to a new voxel engine soon, worse case I'm thinking that will fix the issue, but hopefully we can fix it with our current terrain solution as well. I'll keep you posted.
     
  9. Beennn

    Beennn Moderator Staff Member

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    Could you please post any crash logs which were generated?
     
  10. Diggnthis

    Diggnthis New Member

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    is this what ya need?
     

    Attached Files:

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  11. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Yup thanks, will have Ben check it out.
     
  12. Diggnthis

    Diggnthis New Member

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    So, is there any one with an AMD graphics card playing this game???????
    is there a later Driver that I can use?
     
  13. Diggnthis

    Diggnthis New Member

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    Game Minimum Requirements
    • PC – Windows XP or later
    • Dual Core 2.9ghz
    • 4GB ram
    • 2GB vram graphics card, GTX 500 series or newer / Radeon 6000 series or newer
    • Broadband internet connection

    My PC
    Radeon Software Version - 16.9.1
    Radeon Software Edition - Crimson
    Graphics Chipset - AMD Radeon R9 200 Series
    Memory Size - 3072 MB
    Memory Type - GDDR5
    Core Clock - 972 MHz
    Windows Version - Windows 10 (64 bit)
    System Memory - 16 GB
    CPU Type - AMD FX(tm)-6300 Six-Core Processor

    The game requirements says Radeon 6000 series or newer. I have a AMD Radeon R9 200 Series that is what 4yrs newer.
    But yet, I still can get in, I try at least 5 to 10 time a day the enter this game but can't.
    I was getting about 70% through the loading screen before the game stops responding and froze. Now I try and I only get 50% done at the loading screen, and after a few minutes I can hear music and the game is still responding but just sits there at 50%.

    I want to play this game!
     

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  14. Beennn

    Beennn Moderator Staff Member

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    If you are experiencing issues while running Forsaken Legends on AMD hardware, could you please try the client linked below and let us know your feedback. Thank you!

    Forsaken Legends AMD Client - Download

    EDIT: Also, if crashing persists, could you please reply with the output log generated, thanks!
     
  15. Diggnthis

    Diggnthis New Member

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    Hey Beennn, Just reinstalled the client and jumped in and got the same original results. 70% in to the loading screen and crash here is the new output log.
    also I would like to say, thanks. I like the way you guys are on the ball...... Thats AWESOME!
     

    Attached Files:

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  16. Diggnthis

    Diggnthis New Member

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    I got a new video driver this morning, installed. Still can get in to this game. I am getting the same results, 70% of loading screen then crash.
    This is starting to be a real bummer here guys. If ya put a game up for purchase for early access, well a guy should get access.
     

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  17. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Ben has figured out what's causing the crash, so we're working on a way to get you guys a build that will work. For now, can you try loading the game in directX9 mode? It should solve the issue, but you won't see the sky. The issue is the Sky plugin that we're using. It has issues with AMD's drivers currently. We will be getting with their developers to try to figure out a solution as soon as possible. We are also looking to release a 32bit client that will solve the issue, but you won't have a sky there either until the drivers or the plugin are fixed.
     
  18. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Can you try this build - https://www.dropbox.com/s/7pc8fry12gz8d1v/Forsaken%20Legends%20-%20AMD%20x32_Data.zip?dl=1 It is a 32bit version, but the sky still won't work until we can get a fix for it, but it should stop the crashing. Thanks!
     
  19. Aenau

    Aenau New Member

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    I downloaded this version, was able to load in and move around.. to an extent. I keep getting instances where my screen flashes white, like blindingly white. Sometimes I can see mobs health bars faintly through the flashes, but this occurs so often I can do nothing but wander around looking at random blades of grass.

    Windows 10 pro
    AMD FX 8350 Eight Core processor 4.01 GHz
    32 GB RAM
    AMD Radeon HD 7800 Series video card.
     
  20. ForsakenLegends

    ForsakenLegends Administrator Staff Member

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    Thanks, I'll check with Ben on this.
     

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